Personal Effectiveness

Positive Influencing Skills

To influence people and to do so positively and assertively is a skill that enables individuals to achieve more when working with others. This programme is designed for managers and team leaders who need to influence colleagues and customers at all levels. The content can be tailored to meet the requirements of your organisation.

The course content:

  • Why interpersonal and influencing skills are important
  • Assessing individual influencing style
  • Obstacles to positive influencing
  • The power of body language and mirroring
  • Listening and questioning skills
  • Linking assertiveness skills with influencing strategy
  • Push and pull factors
  • NLP tools and techniques
  • Practical team problem solving using learned influencing skills

Knowledge and skills learned underpin the ability to:

Influence different types of people. Negotiate effectively. Communicate a point of view in a manner which fits the situation and person to gain support commitment from others.