Personal Effectiveness

Communicate with Confidence

The course is designed to enable people to deliver clear messages that are easily understood and to communicate with confidence and ease when speaking to a group and to individuals. The content can be tailored to meet the requirements of your organisation.

The course content:

  • Implications of poor communication
  • Identifying a range of verbal and non verbal influencers
  • Identifying filters which hinder effective communication
  • Questioning and listening skills
  • Importance of checking understanding
  • Communicating assertively
  • Planning your message
  • Power of positive self-beliefs

Knowledge and skills learned underpin the ability to:

Communicate confidently in all situations.