Leadership & Management Development

ILM Endorsed Award

The Inspirational Leader

Skilfully led and well-organised teams can achieve outstanding results. With thoughtful coaching anyone can master the specific techniques to develop and maintain highly effective teams that work towards clear objectives. This modular programme reveals the dynamics of a winning team in action and looks at the influences that shape them.

Flexibility in delivery:

This inspiring programme can be delivered to meet the needs of your business and can be delivered over six consecutive days or over a period of weeks.  Our aim is to deliver a programme that will make a difference to your people and add value to your business.

Module 1 ~ Leadership & communication skills

  • Identify your leadership priorities and their effect on people  
  • Introducing action centred leadership (ACL)
  • Applying ACL to day-to-day leadership
  • Leadership styles
  • Leadership in action No support
  • Situational leadership ~ how to impact on performance
  • Identify your learning style
  • Understanding the filters of communication
  • Active listening vs. passive listening skills
  • Assertiveness skills and the art of empowering people through delegation
  • Communication channels ~ how we receive communication
  • Improve on the communication skills of listening, questioning, motivating, and assertiveness
  • Awareness of non-verbal communications

Module 2 ~ Personal effectieness & creativity

  • The personal effectiveness model ~ self assessment 
  • Analysing your own personal effectiveness and establish three improvement areas
  • Changing paradigms (values, beliefs and rules underpinning management thinking)
  • Tap into your creativity potential
  • Teach others how to be creative
  • Demonstrate the power of positive thinking
  • Develop a personal and professional development plan
  • Develop a personal strategy for becoming more powerful and purposeful
  • Determine how to increase your emotional intelligence
  • Using the EIAG model of interpersonal effectiveness
  • Understanding how our mind’s creative process operates
  • Tools for the creative process
  • Creativity in practice with the blue green red model of creativity
  • Creating win-win situations

Module 3 ~ Influencing & managing change

  • Influencing styles ~ analyse own and how they impact on others 
  • Improving your circle of influence horizontally and vertically
  • Influencing styles ~ understand thinking patterns
  • Identifying performance blockages and developing effective strategies to improve own and others performance
  • Neuro-linguistic programming (NLP) techniques
  • Understandinf how you influence others?
  • Reviewing and practicing influencing tools and techniques
  • Analyse your thinking style and improve your influencing skills
  • The geese principle of influencing
  • Motivation as an influencer of people
  • Motivation styles and self analysis of your motivational needs
  • Analyse the change model and its impact on people performance
  • Review and understand current concepts of change management

Module 4 ~ Building high performance teams & essential project management skills

  • Building the team to deliver the dream
  • Performance and values
  • The high performance Team
  • The Characteristics of a Successful team
  • Identifying Belbin team roles
  • Building successful teams through participation
  • Manage the performance of individuals in the team and deliver effective feedback
  • Turning the dream into reality
  • Strategies, goals and activities
  • Communicating the dream
  • What is a project? - differentiating between a project and your day-to-day tasks
  • Defining what we mean by project management
  • The project life cycle
  • A four-staged approach to managing projects
  • Project definition - setting objectives, scope and constraints
  • Planning tools and techniques (Gantt chart)
  • Creating a work breakdown structure  and developing a plan of activities
  • Identifying areas of risk and developing a contingency plan
  • Keeping activities on track & monitoring performance
  • Capturing learning for future projects
  • Review of problems and concerns and formulating an action plan

Much to do and no support

Module 5 ~ Time management & problem solving

  • Analyse your time management skills
  • Identify your ‘time bandits’
  • Four most common time wasters
  • Being assertive with your time
  • Analyse the cost of poor time management
  • Time management tips and tools for improving your effectiveness
  • Analyse your meeting skills
  • Understand the principles of managing meetings effectively
  • Establishing best practice for the management of effective meetings
  • Three phases of problem solving
  • Problem recognition
  • Problem labelling
  • Problem cause analysis
  • Optional solutions
  • Decision making

Module 6 ~ Coaching & facilitation skills

  • Introducing the benefits of coaching into the workplace
  • Individual and team coaching
  • Implementing the GROW model of coaching
  • Developing a coaching check list
  • Coaching ground rules
  • How and when to coach
  • How to structure an effective coaching session
  • Do’s and don’ts of coaching
  • Using the six step approach to coaching
  • Case study material
  • GROW model of excellence in coaching          
  • Establishing an effective coaching process and culture
  • To understand the role of facilitation and how it differs from training
  • Facilitation styles
  • Facilitation tools and techniques
  • How to run and deliver an effective facilitation session
  • Do’s and don’ts of facilitation