The
Inspirational
Leader Case Study 
Chapman's have continuously changed and adapted over the decades to keep abreast of new inventions and technology. They now use this technology to serve their customer base, whether supplying sophisticated electronic appliances or essential everyday items.
There is a saying "a Company is only as good as its' employees" and we at Chapman’s pride ourselves in having the most committed and motivated workforce to provide best service whether it be technical or sales.
Recognising the importance of developing people in line with business objectives Robert Chapman, Managing Director engaged Allen Partnership to develop the senior management team most of whom had no or limited leadership training.
Course of action chosen ~ to develop a modular based training programme, with coaching support, have it accredited by the Institute of Leadership & Management and as an Endorsed award.
Allen Partnership was chosen because of their track record in developing and delivering customised solutions on time and within budget.
Issues:
The business has been moving forward with the times and technology in general management had been some what stagnant in their approach to leading to company into the 21st Century. There had been no formal leadership undertaken by the majority of senior managers, typifying an SME approach to this area.
Results:
All six senior managers successfully completed the intensive programme; all had developed new skills, and improved their individual operational areas, by becoming more effective and efficient in their day to day leadership & management of people and operations.
Bottom Line benefit:
Each manager produced a business improvement report which has resulted in an approximate saving of £65k to the company making it cost effective in their initial investment in training.
For further information on ILM Accreditation, please click this link.
Chartered Member of the
Quality Assured by: The Institute of